Delete your account or data
This page explains how to delete your Faith Music account, or request deletion of some or all of your data without deleting your account.
Delete your account in the app
- Open Faith Music and sign in to the account you want to delete.
- Go to Me.
- Tap Delete account and confirm.
Guest sessions cannot be deleted from the app. Sign in with an email or phone account first.
If you cannot sign in, email privacy@faithmusic.app from the address associated with the account.
Delete some or all data without deleting your account
Email privacy@faithmusic.app with the subject “Faith Music data deletion request” and tell us what you want removed, for example:
- play history
- favorites or playlists
- search history
- all personal data while keeping the sign-in
We may ask you to verify control of the account before acting. We aim to respond within 30 days.
On your device you can also remove local data immediately: Downloads → Clear, remove favorites/playlists, and clear the app’s storage in Android Settings. Uninstalling the app removes local downloads.
What is deleted
- Your Firebase Authentication sign-in.
- Your profile is marked deleted and is no longer used for entitlement or personalization.
- Local downloads, favorites, playlists, queue and recent searches on the device when you clear them or uninstall the app.
What is kept, and for how long
- Google Play subscription: deleting your Faith Music account does not cancel a Google Play subscription. Cancel it in Google Play → Subscriptions. Google Play retains transaction records under its own policies.
- Transaction and tax records: retained as required by law.
- Royalty reporting: aggregated or anonymized play counts may be retained; they are not used to identify you.
- Backups: deleted data may remain in encrypted backups for up to 30 days before rotation.
- Security and fraud logs: retained only as long as needed for security and legal obligations.